Happy hotel guests make for the best business, ubt what is it that turns the average guest into a ‘highly satisfied’ one?
Today’s OpEx leaders face complex challenges. This e-book offers insight into how top brands are modernizing their OpEx strategies for greater success in the new era of compliance…
Andrea A. Agnew joins HGV with more than 23 years of experience in human resources management. Hilton Grand Vacations Inc. (HGV) has appointed Andrea A. Agnew to its newly created role of vice president of ...
Millions of jobs primarily held by women in retail, restaurant, travel and hospitality fields vanished during the pandemic. (iStock/Greenseas) More than 2 million women left the workforce during the COVID-19 pandemic and millions of jobs primarily held by ...
iStock/hapabapa The results from a new IBM study aren’t good news for diversity and inclusion. Despite a year of intense global focus on social justice issues, nearly half of lesbian, gay and bisexual Americans recently ...
With the pandemic waning, most Americans are ready to board airplanes again for leisure and business travel. In a survey of 2,140 U.S. adults from May 11-17, the aviation analytics company Cirium learned that 90% ...
It’s no surprise that hospitality-related job postings are up 58% from this time last year. But it may be a surprise that postings are up 28% from 2019’s pre-pandemic job postings. This is according to ...
Norwegian Cruise Line (NCL) is preparing to sail again. The company announced it will resume cruise operations from the U.S. beginning Aug. 7 with week-long voyages from Seattle to Alaska. NCL said the news follows the temporary waiver ...
Following the mass rollout of vaccinations this year, rising consumer interest in travel has led to a steady improvement in luggage sales. (iStock/yokaew) Back in the day, luggage company American Tourister ran television commercials to ...
