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Food Service Industry Updates

100,000. That’s How Many Restaurants Have Closed Permanently or Long Term


The National Restaurant Association (NRA) reports that nearly one in six restaurants — nearly 100,000 restaurants — has closed permanently or long term because of the economic shutdown caused by the coronavirus pandemic.

Six months following the first shutdown of restaurants, NRA estimates in a new survey that nearly 3 million employees are still out of work, and the industry is on track to lose $240 billion in sales by the end of the year. 

The survey, which asked restaurant operators about the six-month impact of the pandemic on their businesses, found that “overwhelmingly” most restaurants are still struggling to survive and don’t expect their position to improve over the next six months. The findings include:

• Consumer spending in restaurants remained well below normal levels in August. Overall, sales were down 34% on average.

• Association analysis shows that the foodservice industry has lost $165 billion in revenue from March–July and is on track to lose $240 billion this year.

• Research estimates that for 2020, at least 100,000 restaurants will close, but the initial scope of closures won’t be known until government statistics are released in the months ahead. 

• 60% of operators say their restaurants’ total operational costs (as a percent of sales) are higher than they were prior to the COVID-19 outbreak.

• On average, restaurant operators say their current staffing levels are only 71% of what they would typically be in the absence of COVID-19.

“For an industry built on service and hospitality, the last six months have challenged the core understanding of our business,” said Tom Bené, president and CEO of NRA. “Our survival for this comes down to the creativity and entrepreneurship of owners, operators and employees. Across the board, from independent owners to multi-unit franchise operators, restaurants are losing money every month, and they continue to struggle to serve their communities and support their employees.”

“For an industry built on service and hospitality, the last six months have challenged the core understanding of our business.”

— Tom Bené, president and CEO of National Restaurant Association

The survey also found that 40% of operators think it’s unlikely their restaurants will still be in business six months from now if there are no additional relief packages from the federal government. The Association highlighted this for Congress and the Trump Administration in a letter sent recently, asking them to use bipartisan support to pass small business programs in stand-alone bills.

“This survey reminds us that independent owners and small franchisees don’t have time on their side,” said Sean Kennedy, the NRA’s executive vice president of public affairs. “The ongoing disruptions and uncertainty make it impossible for these owners to plan for next week, much less next year. Congress is about to leave Washington for the elections — we need them to focus on the short-term basic solutions that have secured bipartisan support and passed one or both chambers. We urge immediate passage of these while we work with lawmakers on the comprehensive elements of our Blueprint for Restaurant Revival.

“The foodservice industry was the nation’s second largest private sector employer and pumped more than $2 trillion into the economy right up until our sudden shutdown,” Kennedy continued. “Making an investment in an industry that consumers love and that powers the economy is a good business and economic move for Congress as they search for the biggest bang for their recovery buck.” 


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