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Food Service New Product Spotlight

Waitr Launches No-Contact App


Waitr Holdings, an on-demand food ordering and delivery company, has launched a table-side service technology for restaurants. Through the scanning of a QR code on a smartphone, the new product allows diners to access the menu from the table, place an order, pay and tip all in the Waitr app without contact.

“Contactless service has become increasingly important amid the pandemic for safety reasons. This new product will serve the need of restaurants that are bolstering their safety protocol, and will help make diners feel safer since the ordering process is contact free,” said Carl Grimstad, CEO and chairman of the Board of Lafayette, La.-based Waitr. “This product also has the potential to increase the number of times a table can turnover due to the lack of waiting on the diner side.”