That is the portion of the pandemic-related global shift to e-commerce that Mastercard’s latest Recovery Insights report says is expected to be permanent.
“We stubbed our toe in supply chain management at the beginning of the decade. The lack of fat [in the ‘toe’] intensified the impact of the pandemic.”
— Lora Cecere, consultant and “supply chain shaman,” blogging about how poor decisions contributed to a decline in supply chain performance in the past decade, which worsened the pandemic’s disruption. Among her culprits: a “myopic” focus on IT standardization and a trend in which the procurement function became “more of an island” in organizations.
Joe White, director of Mobile, Ala.-based AEU LEAD, says companies need the “input, involvement and leadership” of front-line supervisors to be successful. A few years ago, Joe White was conducting a workshop for a U.S ...