In 2020, Target sold over 150 million items under Drive Up and order pickup — four times the 2019 figure. In 2020, U.S. retailers that innovated to keep up with changing consumer behavior reaped bigger ...
The pandemic has had a profound effect on how retailers approach fulfillment. With consumers' in-store shopping visits greatly curtailed for nearly a year now, many retailers have been exploring new channels including curbside pickup (51% ...
Most of us hope 2021 will be a much more user-friendly year than its predecessor turned out to be. But at least in one area of the B2B and B2C worlds, it looks like it ...
During the coronavirus pandemic, people have asked, “When will things get back to normal? When will they be like they were before?” But things may never be the same in the retail sector, if the ...
Citrus has launched a new curbside pickup solution that enables store owners to provide their customers with a completely automated and contact free curbside pickup experience. By incorporating geo-location capabilities, retail merchants and restaurants can ...
Let’s read between the lines from a recent report from Medallia Zingle, an experience management company that offers customer engagement solutions in the retail industry. The company, which has offices around the world, recently commissioned ...