If retailers want to continue building their e-commerce businesses, they had better get their proverbial digital houses in order. That’s according to a new study by The Northridge Group, a management consulting firm specializing in ...
Retailers will invest much more in e-commerce initiatives in 2021 when compared to 2020 — in fact, most brands are increasing investments by over 50%. That’s according to a new survey by Yottaa Inc., a ...
Here are some eye-opening retail statistics from a survey of 62 retailers by the National Retail Federation (NRF) and analytical insight company Appriss Retail: • Consumers returned an estimated $428 billion in merchandise to retailers ...
The kiosk in Chicago is currently fulfilling orders, and the company plans to install a second unit at a San Francisco-area Safeway, another Albertsons Cos. banner, in the near future.
Walmart just scored a two-handed, rim-shakin’ slam dunk in the name of customer service. The retailer announced a new return policy for items purchased online, just in time for the season of returns. “We knew ...
78% of retail businesses have taken additional IT security precautions for the 2020 holiday shopping season compared with prior years.
Home fitness looks like it’s here to stay. The COVID-19 pandemic has changed consumer behaviors and will continue to change them in 2021— even with vaccine distribution beginning this week and continuing for the next ...
E-commerce is booming, thanks to the pandemic. Some reports say the pandemic has accelerated digital shopping by about five years since March. But there is a problem: New research from experience analytics company Contentsquare shows only 15% ...
Drastic disruption. That’s how a new report from Edge by Ascential, a Boston-based digital commerce consultant, describes the effects the COVID-19 pandemic will have on the retail sector. In the report, “The Future of Retail ...
Many retailers are still challenged by stock availability, profitability, visibility and accuracy, as well as labor scarcity and a lack of fulfillment automation.
