Outdated processes and legacy systems are putting the brakes on some carriers' ability to deliver on last-mile expectations.
The pandemic has had a profound effect on how retailers approach fulfillment. With consumers' in-store shopping visits greatly curtailed for nearly a year now, many retailers have been exploring new channels including curbside pickup (51% ...
Distribution centers are getting squeezed from both sides. On one, the e-commerce boom and consumers' next- or same-day delivery expectations are increasing the volume and cycle time pressures on fulfillment centers.
Many retailers are still challenged by stock availability, profitability, visibility and accuracy, as well as labor scarcity and a lack of fulfillment automation.