Introducing the Retail & Hospitality Hub
Welcome to the inaugural edition of Hotel Best Practices. This is one of six daily e-newsletters that anchor Knighthouse Media’s new Retail & Hospitality Hub, a website devoted to inspiring innovation through the pillars of the retail and hospitality industries.
At Retail & Hospitality Hub, you’ll find industry updates, case studies, company profiles, columns, new products, videos and much more, all devoted to just about everything under the retail and hospitality umbrella. The website features six specialized channels — retail, food service, supply chain, manufacturing, franchising and hotel.
All of our channels, with websites of their own, feature exclusive, targeted content devoted to retail and hospitality. All the channels also support their own newsletters, including this one, which will arrive in your e-mail box Tuesday and Thursday.
We believe the Retail & Hospitality Hub will provide an exciting home for the B2B community that will inspire innovation and highlight best practices.
We are doing this because the retail and hospitality sectors are rapidly converging. Companies are venturing beyond their core competencies and traditional sales channels to acquire new customers, increase share and grow their overall revenues.
For instance, some fast-casual restaurant chains like Panera are now offering home delivery of fresh grocery items to offset shrinking in-store sales. And mega retailers like The Kroger Co. and Target are creating small-store formats to emphasize convenience and appeal to urban shoppers. Meanwhile, convenience store operators such as 7-Eleven, Sheetz and Wawa have grown their foodservice businesses by more than 30% in the past decade to offset declining tobacco sales. And many luxury and lifestyle hotels are adding retail spaces, allowing them to earn new revenue and build deeper engagement with their guests.
The border between retail and hospitality has never been so porous, which is great for you, consumers and our readers. We are here to keep you updated on fast-moving developments, and help you navigate in our ever-evolving industry through useful and enlightening content.
We hope you’ll take the time to see what the Retail & Hospitality Hub is all about and how it can help you.